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Age UK Wakefield District

7 Bank Street

Castleford

West Yorkshire

WF10 1JD

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Benefits of using the tool

​What are the benefits of using the training tool?

  • Improvement in the delivery of person-centred care, impacting positively on the quality of life of older people.

  • Opportunities for staff to reflect and think about the issues raised by the residents and tenants in the films encouraging the development of empathy.

  • Opportunities for sharing with colleagues coping strategies and good practice, helping staff be more resilient through peer support.

  • Staff will gain a better understanding of older people’s experiences and their perspective about life in residential care settings.

  • Improvements in staff motivation, resilience and good working practices.