​What are the benefits of using the training tool?

• Improvement in the delivery of person-centred care, impacting positively on the quality of life of older people.

• Opportunities for staff to reflect and think about the issues raised by the residents and tenants in the films encouraging the development of empathy.

• Opportunities for sharing with colleagues coping strategies and good practice, helping staff be more resilient through peer support.

• Staff will gain a better understanding of older people’s experiences and their perspective about life in residential care settings.

• Improvements in staff motivation, resilience and good working practices.