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Benefits of using the tool
What are the benefits of using the training tool?
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Improvement in the delivery of person-centred care, impacting positively on the quality of life of older people.
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Opportunities for staff to reflect and think about the issues raised by the residents and tenants in the films encouraging the development of empathy.
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Opportunities for sharing with colleagues coping strategies and good practice, helping staff be more resilient through peer support.
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Staff will gain a better understanding of older people’s experiences and their perspective about life in residential care settings.
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Improvements in staff motivation, resilience and good working practices.


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